customer engagement factors Archives - Page 9 of 9

Why Software Alone is Not Enough

software without thought leadership and elbow grease is garbage-in, garbage-out As the world becomes more automated, our approach to solving complex problems uses a lot less elbow grease and a lot more software as a service. In most cases this results in a more efficient process. At its core, Software as a Service (SaaS) is [...]

Why Event Planning Sucks & What You Can do About It

A look at the most stressful jobs in America and why getting an ROI on events and tickets is worth it When you think of your stress, what are the underlying themes? Most list work, relationships, and family. If you identify with this post so far, you are certainly not alone. Job posting site CareerCast recently surveyed their user base and [...]

New Year, New Evaluations of B2B Hospitality

Looking at how companies evaluate themselves in a B2B setting As we turn the page into 2020, it is natural for us to look back on the year and reflect on what happened in our personal lives. But companies that employ best practices do this too. In fact, they are often much better at it because they can quantify their success [...]

Why Gamification is Different at the Premium Level

A How-To on Converting Hospitality to Sales Gamification (noun): the application of typical elements of game playing (e.g. point scoring, competition with others, rules of play) to other areas of activity, typically as an online marketing technique to encourage engagement with a product or service. Recently this concept has exploded in the world of sports business. NFL Franchises [...]

Things to be Thankful For

An Event Planner's Guide to Thanksgiving (and Events) Every event planner worth their salt only got to where they are by taking their lumps. And so, as we sit around the table this Thanksgiving and kick off the holiday season, let us reflect on a few things that if done properly, can make or break an event. [...]

Evaluating the Period of Diminishing Returns…

How Corporate Hospitality Planning Should Equal New Revenue “Business is all about who you know…” “You do business with people you like…” “What have you done for me lately…?” Three business idioms that double in importance for companies operating in the business-to-business and business services market. In a country where more than 600,000 new [...]

Announcing Best.Day.Ever. the ReBrand

Reinventing Customer Engagement with Software and Service Hey there - And welcome to your Best.Day.Ever. !! From the leadership group at our company, let me begin by saying how ecstatic we are to be re-branding our upstart sports hospitality technology and service venture. We are fortunate to have a bit of a running start into [...]