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Tag: luxury suite

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Creating Wins | Part Two: The Invitee

A win-win mentality does not mean for self, it is creating wins for others Last week, we introduced a new series, Creating Wins, with a focus on the different layers of who a hospitality manager needs to create wins for. Part one focused on The Inviter, who wants to host their customer or key counter-party at a hospitality event. Part [...]
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Creating Wins | Part One: The Inviter

A win-win mentality does not mean for self, it is creating wins for others “It is amazing what you can accomplish if you do not care who gets the credit.” A quote from former President Harry S. Truman, this rings true for many professions and walks of life. For those in the world of professional [...]
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More than ever, outsourcing is a must

Global pandemic, civil unrest, live sports returning remotely, corporate sports hospitality owners should turn to the experts Last Friday, my fiancé and I had to take our cat, Lola, to the vet. What should have been a routine, in-and-out diagnosis turned into a miserable experience. It took four attempts to secure an actual appointment time... and then, somehow, “lost in the system.”   Twice I was told [...]

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